Phone Service

Switch to Reliable Home Phone Service, Plus Keep Your Existing Number

Web Portal

Voicemail to Email

Setup call handling features, view call history, listen to and manage your voicemail on the go from your email and more.

Unlimited Calling

Unlimited Calling

Unlimited Local & Long Distance Calling Anywhere in the US, Canada, Mexico, and Puerto Rico

Caller ID on TV

Caller ID on TV

This Convenient Feature Allows You to See Who is Calling Without Leaving the Couch

Phone Features

With SECV Phone service you get all of the calling features you expect and more.

Voicemail to Email

Caller ID on TV

Caller ID

Call Forwarding

Caller ID Blocking

Call Waiting

3-Way Calling

Call Trace

Repeat Call

Call Return

Bundle SECV Phone with Internet or TV and Save

Internet + TV + Phone

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Internet + Phone

Shop Now

TV + Phone

Shop Now

Voicemail Setup
(Use Your Home Phone)

  1. Lift the receiver and listen for the dial tone.
  2. Enter the voicemail access code *84 from your home phone.
  3. When prompted, enter the default voicemail PIN of 1234 and press #.
  4. The system will prompt you to change your voicemail PIN.
  5. Enter your new voicemail PIN and press #. The PIN must be four (4) digits.
  6. Once your PIN has been changed, you are taken to the main menu.

Web Portal Setup

  1. Visit secv.user.alianza.com
  2. Enter your 16-digit SECV account number as the username.
  3. Enter the default password (first four (4) letters of account holder's first name in all capital letters, followed by first four (4) letters of the account holder's last name in all lower-case letters). e.g. JOHNsmit
  4. Select the Sign In button.
  5. The system will prompt you to reset your password.

Note: if the first and/or last name are less than four (4) characters for the default web portal password, please add a space between the first and last name to complete eight (8) characters, e.g. JANE doe

Phone User Guide

Customer Agreement

Letter of Authorization

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